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Leadership: The Power of Emotional Intelligence by Daniel Goleman

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A SURPRISING SYNERGY

 

I remember having the thought, just before Emotional Intelligence was published, that if one day I overheard a conversation in which two strangers used the words “emotional intelligence” and both understood what it meant, I would have succeeded in spreading the concept more widely into the culture. Little did I know.

The phrase emotional intelligence, or its casual shorthand EQ, has become ubiquitous, showing up in settings as unlikely as the cartoon strips Dilbert and Zippy the Pinhead, and in Roz Chast’s sequential art in The New Yorker. I’ve seen boxes of toys that claim to boost a child’s EQ; lovelorn personal ads sometimes trumpet it in those seeking prospective mates. I once found a quip about EQ printed on a shampoo ...

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