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Leadership: The Power of Emotional Intelligence by Daniel Goleman

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THE DEMOCRATIC STYLE

 

Sister Mary ran a Catholic school system in a large metropolitan area. One of the schools – the only private school in an impoverished neighborhood – had been losing money for years, and the archdiocese could no longer afford to keep it open. When Sister Mary eventually got the order to shut it down, she didn’t just lock the doors.

She called a meeting of all the teachers and staff at the school and explained to them the details of the financial crisis – the first time anyone working at the school had been included in the business side of the institution. She asked for their ideas on ways to keep the school open and on how to handle the closing, should it come to that. Sister Mary spent much of her time at the meeting ...

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