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Leadership: The Power of Emotional Intelligence by Daniel Goleman

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THE PACESETTING STYLE

 

Like the coercive style, the pacesetting style has its place in the leader’s repertory, but it should be used sparingly. That’s not what we expected to find. After all, the hallmarks of the pacesetting style sound admirable. The leader sets extremely high performance standards and exemplifies them himself. He is obsessive about doing things better and faster, and he asks the same of everyone around him. He quickly pinpoints poor performers and demands more from them. If they don’t rise to the occasion, he replaces them with people who can.

You would think such an approach would improve results, but it doesn’t. In fact, the pacesetting style destroys climate. Many employees feel overwhelmed by the pacesetter’s demands ...

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