O'Reilly logo

Leadership: The Power of Emotional Intelligence by Daniel Goleman

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

 

HOW MOODS IMPACT RESULTS

 

Emotions are highly intense, fleeting, and sometimes disruptive to work; moods tend to be less intense, longer-lasting feelings that typically don’t interfere with the job at hand. And an emotional episode usually leaves a corresponding lingering mood: a low-key, continual flow of feeling throughout the group.

Although emotions and moods may seem trivial from a business point of view, they have real consequences for getting work done. A leader’s mild anxiety can act as a signal that something needs more attention and careful thought. In fact, a sober mood can help immensely when considering a risky situation – and too much optimism can lead to ignoring dangers.30 A sudden flood of anger can rivet a leader’s attention ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required