Leadership Trust: Build It, Keep It

TEAM TRUST CONVERSATIONS

When a leader harbors negative expectations (distrust) that the team’s progress is likely to remain lackluster because of people or process problems, it’s time for a trust conversation. Opening up a trust conversation in a work team is more complex than with an individual because you’re sharing your concern among multiple people. You’re suggesting an opportunity for improvement, or even that an outright performance problem exists. That opinion might not be shared by others, particularly anyone who enjoys controlling the team’s work, so proceed carefully. Checking your assumptions, conclusions, and approach with a fellow team member or thought partner may help avoid missteps and ultimately assist you in building community ...