Leadership Trust: Build It, Keep It

GLOSSARY

Bounded Trust—A perception of the limits the trustor places on the trustee.

Consensus—The result of a process of discussion in which members talk, sense, and think together, leading to a decision that everyone can ultimately support.

Dimensions of Trust

•  Ability—The group of skills, competencies, and characteristics that enable a party to have influence within a specific domain.

•  Integrity—A trustor’s perception that the trustee adheres to a set of principles that the trustor finds acceptable.

•  Loyalty—The extent to which a trustee is believed to want to do good for the trustor.

Distrust—Negative expectations regarding the conduct of another.

Feedback—Information received in response to actions or behaviors.

High Level of Trust ...