Transforming the Culture of a Top-Down Agency Where Information and Resources Were Hoarded

Bill Leighty is a most unusual guy. A former Marine with a BA degree in economics and an MBA degree as well, he has held several leadership positions in state government—he was deputy commissioner of the Virginia Department of Motor Vehicles and director of the state’s retirement system. In 2002, Governor Mark Warner tapped him to be his chief of staff, and four years later Warner’s successor, Tim Kaine, kept Leighty on as his chief. Few civil servants make such high-level leaps into politics; probably none has been asked to stay on as chief of staff by a second governor. It was as director of the Virginia Retirement System that he had first shown his ...

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