In this chapter I focus on:
• How effective leaders develop a vision for their department.
• How to set departmental objectives and strategy.
• The importance of communicating clearly to team members the vision, goals and strategy.
People want to be guided by those they respect and who have a clear sense of direction. You can provide a sense of direction as a leader by conveying a strong vision of the future, setting clear objectives and a strategy to achieve the vision that is shared by all of your team.
According to a study by the global management consultancy Hay Group, trust and confidence in leadership is the single most reliable predictor of employee satisfaction in an organisation. They identified that ...