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Leading in Times of Crisis: Navigating Through Complexity, Diversity, and Uncertainty to Save Your Business by Stephen H. Rhinesmith, Peter C. Cairo, David L. Dotlich

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WHOLE LEADERSHIP AND BECOMING A STAKEHOLDER-SAVVY LEADER

Leaders at the forefront in dealing with diverse stakeholder concerns understand that they must ask uncomfortable questions—questions that will challenge them and their organizations even though they may create further complexity and uncertainty. But the answer is not to evade or ignore the unpleasant. Turning green without turning red requires a tough reality check and can only be done with a full understanding and open debate of both sides of an issue—ethical and financial. To balance all these demands, whole leaders know they have to use their head to analyze the trade-offs, their heart to identify with the needs of different constituencies, and their guts to make the difficult decisions ...

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