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Leading in Turbulent Times by Gary Hayes, Kevin Kelly

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5 Mastering mutinies

‘The bigger the company is, the more the job is really managing the people, putting the right people at the right place, thinking about the future of the company, trying to bring everything under one roof, setting the strategy.’

Monika Ribar CEO of Panalpina

Horses for courses1

A young manager had a highly delegative management style. He delegated as much as he could and took great pride in doing so. Then a crisis arose and he needed things done and done in a hurry. He became more authoritative – we need to do this, we need to do that, I need you to do this by Friday, he told people. Did they rally to his flag? Did they appreciate that his formerly easy-going management style was a luxury the organisation could ill afford ...

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