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Leading in Turbulent Times by Gary Hayes, Kevin Kelly

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6 Learning to tack

‘In the face of this unprecedented challenge, the single most important quality that every CEO, banker, portfolio manager or politician should possess and display is agility.’

Tom Glocer, CEO, Thomson Reuters

Nimble giants

‘Agility has been a major theme and a competitive advantage in our company in the last nine months’, Henry Fernandez told us when we talked. ‘Prior to the financial crisis, our business lent itself to long and studious deliberations given the longer term, steady and subscription nature of our business. By October of 2008, we realised our clients, mainly only asset managers and pension funds globally, were undergoing incredible changes in their purchasing decisions due to the enormous declines in their ...

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