Chapter 9Winning hearts
Developing the change
As is the theme of this book, metaphorically putting on your own oxygen mask before that of others provides you with a much higher degree of credibility in what you advocate, and will give your colleagues the confidence that you are not only asking them to be part of the Lean transformation but are truly living it. Living Lean is authentic; it’s a real difference in the way that you work and when you live it you can help yourself and others to benefit from a transformed way of thinking and doing. For those of us who’ve been through the journey over a number of years, and have worked within an organisation that had adopted Lean thinking to the point that it had become ...
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