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Leading So People Will Follow by Erika Andersen

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What About in Times of Scarcity?

As we’ve worked with leaders during these last few years of economic shakiness, we often get pushback about generosity. How can we be generous when resources are thin? they ask. I’m convinced that question arises from a narrow definition of generosity and a narrow understanding of what people most want from their leaders.

Bosses tend to err on the side of thinking that what’s most important to workers is material generosity: high wages, lush benefits, big offices. And while everyone wants a living wage, reasonable working conditions, and insurance coverage, research has shown again and again that what employees most want, and what most effectively creates a committed and productive workforce, are things like appreciation, ...

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