Leading the Learning Function: Tools and Techniques for Organizational Impact

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Leveraging Neuroscience in Learning Design

Leanne Drennan, Casey Garhart, and Joan McKernan

At its core, corporate learning is about changing behaviors for the purpose of accomplishing organizational goals. As we sometimes say, we want people to do stuff, not just know stuff. But let’s be clear—knowing stuff is critical. To do stuff, you need to know stuff. More specifically, before they can take action on the new information, people need to be able to recall that new information.

To allow for later retrieval, learning content needs to be stickier and more durable—so it can move from short-term memory to long-term memory via neural networks. And, because our long-term memory can hold unlimited amounts of information, we also need to be able ...