Leading the Learning Function: Tools and Techniques for Organizational Impact

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Iteration, Not Perfection

Suzanne Frawley

Dee recently joined a midsize organization to lead the talent development team. One of the goals her team committed to delivering this year was a foundational management program for new leaders who have direct reports for the first time. The need for this program was based on feedback from senior leaders and department leaders within the organization, observations from HR business partners, and a longtime member of the talent development team.

To better understand the big picture, as well as the organization’s culture, leaders, and employees, Dee met with business leaders across the organization. The HR business partners told Dee they were spending too much time investigating employee complaints and ...