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Identifying and Onboarding the Best Talent

Sarah Siegel and Elizabeth Huttner-Loan

I, Sarah Siegel, am a seasoned learning design leader at IBM. Until a quarter of my team retired, and another quarter was “poached” by the commercial part of our organization—with my full cooperation, of course—my team was the most expert one among the several like-missioned teams across the organization. The senior learning designers who reported to me had at least 10 years of experience in the field, and a number had been learning designers for 20 to 30 years.

The team included a mix of learning PhDs and master’s degrees in instructional design. In a couple cases, their experience predated the Internet for commercial use, let alone digital learning. They kept ...

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