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Is Tech the Answer?

Jerry Kaminski

“Don’t find customers for your products; find products for your customers.” —Seth Godin

Maria, vice president of operations, is reading Fast Company and considering using some new, really slick learning technology for her next project.

Steve, the company’s chief talent development officer, is sitting in his office when the phone rings. It’s Maria: “Steve, do you have a moment to discuss a proposition I have for the company?”

Steve is always open to hearing Maria’s suggestions. She starts by telling Steve about an article she just read detailing how new technologies like artificial intelligence (AI), augmented reality (AR), virtual reality (VR), and wearables are revolutionizing how training and talent development ...

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