CHAPTER 3

Building Positivity in Your Organization with Psychological Capital

Dustin Bluhm

We all have the power to turn positivity on or off in ourselves.1

“Our people are our greatest asset.” This management cliché is prominently featured on websites and in the annual reports of companies ranging from Nestlé to Goldman Sachs. Still, leader behaviors are often inconsistent with the sentiment of this platitude, but perhaps only because the phrase casts the net too broadly. In Good to Great, Jim Collins argues that “the right people” are your greatest asset, and the wrong people are more of a liability for your organization. Even then, what is it about the right people that makes them an unparalleled asset, capable of providing a sustainable competitive ...

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