Neutralize Internal Politics in Digital Initiatives

What holds many companies back from making progress in digital initiatives has little to do with technology — and a lot to do with human nature.

A global humanitarian organization working on the front lines in life-or-death situations around the world had started a multinational digital initiative. The goal was to get information to its constituents in near real-time while respecting confidentiality, since the group operated in politically sensitive contexts in many countries. The project had stalled because the main stakeholders at headquarters reached a standoff, unable to achieve consensus on some key points. The project paused for 18 months until a new fundamental ...

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