Notes

Foreword

1. Jim Collins, Good to Great: Why Some Companies Make the Leap and Others Don’t (New York: HarperCollins Publishers, 2001).

Introduction

1. Mary Pipher, The Middle of Everywhere (Orlando, FL: Harcourt, 2002), 116.

2. Medard Gabel and Henry Bruner, Global Inc.: An Atlas of the Multinational Corporation (New York: New Press, 2003).

3. Jeffrey E. Garten, The Mind of the CEO (New York: Basic Books, 2001), 16, 26.

4. The use of the verb transform rather than to resolve or manage conflicts is intentional and involves a choice that is rooted in the field itself. My view is most accurately summarized by veteran mediation trainer and conflict resolution specialist John Paul Lederach, who writes, “Unlike resolution and management, the idea ...

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