CHAPTER 2 Leading Through A Paradigm of the Soul, Heart, and Mind

Bob Chapman is the CEO of Barry-Wehmiller (BW), a growing, very profitable organization with 2023 revenues over $3 billion and twelve thousand people operating in many countries around the world.1 BW is Bob Chapman’s pride and joy, not primarily because of the great financial success they have enjoyed, but because of the positive impact the company has on the lives of people. As Chapman has said:

We are going to measure success by the way we touch the lives of people. All the people: our team members, our customers, our vendors, our bankers.2

That impact is rooted in a view of people as human beings with needs and great potential. For Chapman, “touch” means to lift, strengthen, ...

Get Leading Through now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.