CHAPTER 6 The Modular Leadership System

The Cleveland Clinic is one of the most highly respected hospital systems in the world. In 2023, the clinic operated 22 hospitals, with 76,711 caregivers, 3.4 million patients, $13 billion in operating revenue, and $400 million in research funding.1 Throughout its history the clinic has focused on research-based innovation, improved clinical outcomes, and measurable quality. That focus has produced remarkable results. The Cleveland Clinic has been consistently ranked as one of the top five hospitals in the United States and in 2022 was ranked number two in the world.2 It has outstanding clinical outcomes.3 In cardiovascular surgery, for example, the clinic is ranked number one in the country and has ...

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