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Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask, Revised and Updated by Michael J. Marquardt

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Chapter 1

An Underused Management Tool

We live in a fast-paced, demanding, results-oriented world. New technologies place vast quantities of information at our fingertips in nanoseconds. We want problems solved instantly, results yesterday, answers immediately. We are exhorted to forget “ready, aim, fire” and to shoot now and shoot again. Leaders are expected to be decisive, bold, charismatic, and visionary—to know all the answers even before others have thought of the questions.

Ironically, if we respond to these pressures—or believe the hype about visionary leaders so prominent in the business press—we risk sacrificing the very thing we need to lead effectively. When the people around us clamor for fast answers—sometimes, any answer—we need ...

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