Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask, Revised and Updated

Chapter 8

Using Questions to Build Teams

Teams now dominate organizational life, from senior executive teams and cross-functional teams to project teams, virtual teams, and more. Peter Senge remarks that teams have become a critical component of every enterprise and are now the predominant unit for decision making and getting things done.¹ Tom Peters points out how the critical work of organizations will need to be done in groups—due to the demands of customers, speed, learning, and efficiency.² Long ago, Margaret Mead, the world-famous anthropologist, noted that we should “never underestimate the power of a small group with dedication to change the world; it is, in fact, the only thing that does.”

But teams are not without their problems. Margaret ...