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Lean Applications in Sales by Rob Ptacek, Jaideep Motwani

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Chapter 7

Application of Lean Sigma Tools and Results

Identifying potential clients and customers

Co-leaders

Tammy and Deb

Engaging potential new customers

Co-leaders

Jason and Pat

Developing a trusting relationship

Co-leaders

Mary and Sandy

Develop need and advocate solutions

Co-leaders

Jack and Julie

Supporting direction and decision

Co-leaders

Amy and Tom

Bill decided to attend each subteam kick-off session to make sure everyone knew that this work had his attention and is a priority, but he let the team leaders lead the sessions. Prior to the kick-off sessions, Bill worked with the team leaders to establish somewhat of a standard agenda and approach. The standard agenda below was distributed ...

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