Chapter 7 Technology
The term “technology” refers to any tool, whether physical, mental, rhetorical, or digital, which a person uses to reach a certain goal. It is an integral piece in our journey of empowerment and efforts to transform a culture. In his book The 4 Stages of Psychological Safety, Timothy Clark segments the stages of organizational change into three stages: cultural, behavioral, and technical.1 In our language, it contributes to the success of a system, the development of a person, and the sustainability of a process.
But technology is not the reason a system, person, or process is successful. Each tool is a vehicle for the movement of existing energy, not the source of energy. It is the car we ...
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