Chapter 13
Secrets to Sustaining
Our Leadership Development Plan (see Figure 13.1) is not meant to compete with the Toyota House but works in conjunction with it and is in harmony with both Toyota’s philosophy1 and Deming’s 14 Points.2 It requires constant attention to and helps develop a learning organization, supported by people development, promotion from within, succession planning, and the infrastructure, that is, “hard” tools mainly led by standard work. Remember, if there is no standard work, there can be no evidence of sustained improvement.
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