Chapter 6
The Two Pillars of a Lean Culture
If there is anywhere in this book that you as a leader should pay particular attention, it is here. As an executive, you not only represent the culture of your organization, but you also embody it. Your teams will look to you and to the example you set to gauge whether this lean culture thing is for real. Any logical person who has been in the workforce for more than 10 minutes has learned to be cynical and skeptical.
You will hear the question asked (even though it's not really a question but rather a statement), “Is this the flavor-of-the-month?” We have all seen every form of management panacea come down the pike. For example, we have seen management by objective (MBO), Balanced Scorecards, Six ...
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