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Lean Sigma: Rebuilding Capability in Healthcare by Ian D. Wedgwood Ph.D.

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4. Application to Real Life: Project Case Examples

The list of projects conducted in healthcare using Lean Sigma methods likely touches virtually all aspects of the business. Here, the focus is on the leaders’ learning, and so the selected case examples reflect both different problem types, but also different Lean Sigma approaches. For each example, attention is focused not so much on the solution itself, but rather on the characteristics of the business situation and the path used to get to the solution.

The cases appear in approximate order of complexity of approach.

Case 1: CT Capacity and Throughput

Background/Situation

A hospital’s radiology department includes a computed tomography (CT) department with two scanners, conducting approximately ...

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