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Lean Six Sigma by Michael L. George

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Chapter 8Selecting the Right People—and the Right Projects

If you reflect back to the Preface, you'll recall we provided some astonishing data on how few companies are improving and provided a case study of what Lean Six Sigma can accomplish to deliver a significant increase in intrinsic shareholder value in a year or two. By this point in your Lean Six Sigma process, you should have two pieces in place that are critical to delivering on that claim: the engagement of senior executives and an infrastructure plan for widespread implementation.

The third and fourth pieces of the puzzle—the people who will be part of the new infrastructure and the high-potential projects ...

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