CHAPTER 5Simple Steps to a Cheaper (More Profitable) Hospital

It should come as no surprise that a faster, better hospital will be cheaper to operate and more profitable. When you’re not dealing with all the delays in the emergency department (ED)–admission–discharge process, fewer patients will be boarded in the ED, reducing diversion and patients who leave without being seen (LWOBS). More patients can be seen more quickly, increasing revenue. When you’re not dealing with the extra costs of preventable falls, infections, and medication errors, it will make the hospital more cost-effective and profitable.


One year, the National Association of Healthcare Quality conference in Orlando, Florida, ...

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