Chapter 5
Flow and Pull vs. Push and Batch; Balance
The words flow, pull, push, batch, and balance all have something in common. They are descriptions of the characteristics of a system. In this chapter, we’ll illustrate various operating models, discuss the characteristics we observe in them, and talk to the effects that are associated with these characteristics.
There is much debate over which methodologies are better (the old “It won’t work here” argument). We do not recognize the word better as a term that has meaning. In business there is cost and there is revenue. Change is hard. The reason to engage in change is to promote different results. ...
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