About the Authors

Roger Burghall has more than twenty years of experience in continuous improvement and is an expert in Lean Six Sigma Transformation and Operational Excellence. He has a track record of achieving rapid business and operational process improvement within a diverse range of domestic and international market sectors and cultures. Roger originally qualified as an electronics engineer and he gained his MBA from Cardiff Business School. In addition, Roger is a certified MBTI practitioner and is a frequent speaker on operational excellence at European manufacturing strategies and shared services conferences.

In his spare time Roger enjoys hiking in the Cotswold countryside and taking part in endurance cycling events, which keep him fit! He also loves collecting and playing acoustic and electric guitars. He has played in folk and rock bands in the past and now enjoys playing his instruments in his home studio.

Vince Grant is an expert on Lean Six Sigma and Business Transformation and continues to assist many leading organisations with their business improvement journeys. He has been a senior (lead) assessor for the European and UK National Quality Awards on several occasions and passionately supports the principles, values and practices associated with the EFQM Excellence Model. Vince was selected by General Electric to train many of their people in Europe on Six Sigma to Master Black Belt level when GE first implemented this in their Financial Services businesses.

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