book

Lean Six Sigma For Dummies

by John Morgan, Martin Brenig-Jones

December 2015

Beginner

368 pages

8h 32m

English

For Dummies

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About This BookFoolish AssumptionsIcons Used In This BookBeyond This BookWhere to Go From Here
Introducing Lean ThinkingSussing Six Sigma
Considering the Key Principles of Lean Six SigmaImproving Existing Processes: Introducing DMAICReviewing Your DMAIC PhasesTaking a Pragmatic Approach
Understanding the Process BasicsGetting a High-Level Picture
Considering If You Can KanoObtaining the Voice of the CustomerResearching the RequirementsAvoiding BiasConsidering Critical To Quality Customer RequirementsEstablishing the Real CTQs
Finding Out How the Work Gets DonePainting a Picture of the Process

Managing by FactDeveloping a Data Collection PlanIntroducing Sampling
Delving into Different Types of VariationRecognising the Importance of Control ChartsTesting Your Theories
Unearthing the Usual SuspectsGetting a Balance of Measures
Interpreting Value-AddedLooking at the Seven WastesLooking Beyond the Seven WastesFocusing on the Vital Few
Keeping Things Neat and TidyLooking at Prevention Tools and TechniquesProfiting from Preventive MaintenanceAvoiding Peaks and Troughs
Applying the Theory of ConstraintsManaging the Production CycleLooking at Your Layout
Introducing DfSSIntroducing DMADVDefining What Needs DesigningConsidering Quality Function DeploymentMaking Decisions
Looking at the Key Factors for Successful DeploymentUnderstanding Executive SponsorshipConsidering SizeIntroducing the Deployment Programme ManagerStarting Your Lean Six Sigma ProgrammeUnderstanding What Project Champions Do
Driving Strategy Deployment with Lean Six SigmaGenerating a List of Candidate Improvement ProjectsWorking Out Whether Lean Six Sigma Is the Right ApproachSetting Up a DMAIC Project
Seeing Rapid Improvement with Kaizen or Kai Sigma EventsUnderstanding the Facilitator’s RoleCreating a Checklist for Running Successful Events
Working Your Way through DMAICDefining Where You’re GoingGetting the Measure of ThingsAnalysing the Data to Find the Root CauseQuantifying the OpportunityApplying Solutions in the Improve PhaseConfirming the Customer and Business BenefitsImplementing, Standardising and Controlling the SolutionConducting the Final Benefit Review
Making Everyday Operational Excellence a RealityClarifying the Role of the ManagerGetting Better Every Day in Every Way
Working Right, Right from the StartCreating a VisionUnderstanding Organisational CultureBusting AssumptionsSeeing How People Cope with Change
Lead and Manage the ProgrammeAppreciate that Less is MoreBuild in PreventionChallenge Your ProcessesGo to the GembaManage Your Processes with Lean Six SigmaPick the Right Tools for the JobTell the Whole StoryUnderstand the Role of the ChampionUse Strategy to Drive Lean Six Sigma
Jumping to SolutionsComing Down with Analysis ParalysisFalling into Common Project TrapsStifling the Programme before You’ve StartedIgnoring the Soft StuffGetting ComplacentThinking that You’re Already Doing ItBelieving the MythsDoing the Wrong Things RightOvertraining
Your ColleaguesYour ChampionOther OrganisationsThe InternetSocial MediaNetworks and AssociationsConferencesBooksPeriodicalsSoftwareTraining and Consultancy Companies

Content preview from Lean Six Sigma For Dummies

Part II

Working with Lean Six Sigma

Go to www.dummies.com/cheatsheet/leansixsigma for a Cheat Sheet chock-full of valuable information about Lean Six Sigma that you can reference on a regular basis.

In this part …

Know who your various and often quite different customers are or who they may be and how you can then determine their requirements.

Use the information about who your customers are to form the basis of the measurement for your processes.

Look at your processes, through either a process or value stream map or both, to see what the process really looks like and understand who does what, when, where and why.