Lean Six Sigma For Dummies

About the Authors

John Morgan is the author of several books, including The Lean Six Sigma Improvement Journey, Go Lean, and Catalyst’s Process Improvement Workbook and Guide. He is also the co-author of SPC in the Office and Lean Six Sigma Business Transformation For Dummies. John’s experience led to him being interviewed on BBC Radio about the potential of Lean Six Sigma in the UK, generally, but especially in the public sector and National Health Service.

John is a Director of the Lean Six Sigma specialists Catalyst Consulting and helped create the company in 1995. Much of their highly acclaimed material has been produced by him, including tailored work for companies such as General Electric, BAA, Saint-Gobain Glass, Paddy Power and British Telecom. In addition to training delivery and coaching, John’s primary responsibilities are in the areas of marketing, product design and development. John is also Joint Managing Director of the British Quality Foundation’s Lean Six Sigma Academy.

A Chartered Insurer and Fellow of the Chartered Insurance Institute, John’s early career background was in aviation insurance and reinsurance. He first started to apply Lean Six Sigma techniques in his role of Customer Service Director for a North American Financial Services company before joining Catalyst where he has worked with a wide range of clients including General Electric.

A keen song writer, he is working on his first novel, Black Widow Blues, though it’s taking him a lot longer to write ...