Acknowledgements
I'd like to thank Martin Brenig‐Jones for inviting me to co‐author this book about Lean Six Sigma, and the team at Catalyst who constantly inspire me and the clients lucky enough to work with them. Thanks also to the clients I work with, who always teach me something new. They do say that if you choose a job you love you'll never have to work a day in your life… I get that! And the biggest thanks to my friends and my brilliant family for their patience, amazing love and support. I'd like to dedicate this book (my parts of it!) to Buckley.
So many people have been fabulous in their support for us in writing this book.
First of all, a special mention has to go to Jo Dowdall who came in during the writing phase and has been an absolute godsend. I had seen Jo's great writing style from reading her famous quirky blogs. She has been absolutely brilliant, taking on so many ideas and writing so well and so fast with such good humour. We have worked really well together to the extent that we edit each other's work back and forth and it's now hard to tell who wrote what.
Second, I would like to thank all the other contributors: my other colleagues in Catalyst, particularly Vince Grant, Chris Merriman and James Dwan but also Barbara Bird, Rita Green, Moore Allison, Mark Jones, Jim Stephenson, Rob Row, Helen Smith, Linda Nicholas and Marie Helene Vander Elst for their deep expertise and wisdom. I must also thank my past and present clients for their time in helping to write ...