Lean Six Sigma For Leaders

Personal Leadership Perspective Mini Case Study – The UK Government, Central Government Department

Lorraine Daly, Continuous Improvement Manager.

1. Why did you start it – what prompted you to get going?

I had returned from maternity leave and was feeling very lost with my career and where I saw myself in the future. I was working part time and found it a constant challenge to find out what had been happening in the office on the days I didn't work, what progress was being made on things, and I was finding it frustrating that work was often duplicated across other teams in the business – only finding out quite late into a piece of work. The department was starting to set up some small Lean core teams which piqued my interest and after reading some of the Lean principles and doing some research on Google I started to see the potential in what could be achieved

2. Before you started what did you think/what previous experience had you had?

At the time of starting I was a very junior manager, recently promoted with very little people management experience and no improvement experience. I had achieved PRINCE2 qualifications and whilst I enjoyed the structure of the Prince approach my extent of applying it was limited to an administrative role in the project management office.

3. How did you get started?

I applied to be part of a new Lean Core team in the department's Transformation and Products Management Division. I received classroom based training and mentoring/coaching from Lean experts. ...