Chapter 20

Putting It All Together: Checklists to Support Your DMAIC Project

IN THIS CHAPTER

Bullet Following the DMAIC steps to deliver process improvements

Bullet Dishing up the deliverables of each DMAIC phase

Bullet Passing through project phase tollgates

This checklist chapter is a little different from the usual For Dummies format. It provides a series of lists to support you in your process improvement journey, as well as some helpful tips and reminders. The main deliverables of the DMAIC phases have been outlined, as well as guidance for completing a tollgate review at the end of each phase. This will help to make improvements in a systematic and effective way.

By following the DMAIC process and working in line with the Lean Six Sigma principles (outlined in Chapter 2), you will solve your process problem and make a measurable and sustainable difference. Think of the tools and techniques as enablers to help you along the way. You’re unlikely to need every single tool included in this book, but by trying out the tools and techniques, you’ll get to know which works best in which situation. If you are working towards achieving certification for a Lean Six Sigma “belt” (also covered in Chapter ...

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