July 2018
Beginner
346 pages
10h 47m
English
This is a common end user problem. The user cannot connect to a website, and they consistently get the same error message. This illustrates how important it is to gather information because without knowing more about the problem, we do not know which of many causes may be in play here:
If the problem is with our internet connection or the website, then the problem is beyond our control. However, other likely causes are more likely to be within our sphere of control; ...