1. Introducing Salesforce Lightning
Felicia Duarte1 and Rachelle Hoffman2 (1)La Puente, California, USA
(2)Sunland, California, USA
Salesforce is currently the number-one customer relationship management (CRM)
solution for business management. Delivering a robust platform and groundbreaking technology, Salesforce provides solutions for sales, service, and marketing departments. The Lightning Experience provides a new user interface that delivers a faster platform, dynamic capabilities, and enhanced aesthetics. Businesses have reported an increase in win rates, more collaboration, improved productivity, ...