Creating a knowledge base from frequently asked questions
If no services have been created, we can create one by clicking on the Create a knowledge base tab. This will present us with the following screen, as shown in the following two screenshots:
- Create a QnA service in Microsoft Azure by clicking the blue button in STEP 1 in the screenshot.
- Connect the QnA service to the knowledge base.
- Enter a name for the service.
- Enter the baseline FAQs to use. This can either be in the form of one or more URLs, or a file containing question-and-answer pairs. For ...