Chapter 5

Knowledge Technologies

A lot has been discussed about the limitations of an adaptive learning organization and a generative one. We live in a world of rapid changes, economic and technological, as well as cultural and political. In order to remain competitive, organizations must be able to transform, both to adapt to the changed business environment, as well as to proactively ready themselves for the next wave of changes to come.

Transformation, in turn, requires excellence in strategy, organization, and systems. When all these three components are effectively considered, not only can the implementation risks associated with any transformation within an organization be reduced, but also success can readily be achieved. After all, ...

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