Learning That CLICS

APPENDIX

A Brief Tutorial on the Science of Testing Programs

Is this tutorial for you? Possibly, possibly not. Many learning professionals are keen to answer this question—“Did your program or initiative make an impact?”—so they can promote the change that they wish to see in their organization, justify their spending and budget, and plan on other supplements that are needed to keep developing and upskilling employees.

The approach to measurement is fraught with frustration because the process to measure effectively is daunting—isolating causes is difficult work for many reasons, including experience in conducting experiments, defining the parameters, and isolating the control group.

Thus, many learning professionals fall prey to the trap of ...