CHAPTER 9
CLICS in Design and Development
Because the overall goal of CLICS is to maximize sustained individual learning in an organizational context, the process of design and development is a natural extension of analysis. When initially examining the learning challenge during the needs analysis, the application of CLICS centers around clarifying the requirements of the request, while taking into account specific needs and characteristics of the target learner population and the environment in which they work.
The early stages of discussion are about defining the what of the solution—the scope and scale. The purpose of analysis is to press your stakeholders on what they are really looking to accomplish with their request and who is really necessary ...
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