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CHAPTER 6

The Competitive Edge

Corporate learning is not just a tool for enhancing skill and productivity; it also serves as an agent that defines an organization’s culture as a good place to work—that gives as much as it takes.—Sam Su, Vice Chairman, Yum! Brands, Inc.; Chairman and CEO, Yum! Restaurants China, Shanghai

The Continuous Integration of Learning and Strategy (CILS) is a process proven to work for both large and small companies seeking to remain competitive and survive in the new global economic environment. In preceding chapters, we have discussed this changing landscape and the critical components that are required for an effective ...

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