Learning While Working

CHAPTER 9

Review and Reflect

Chapter Overview

• Evaluate the program’s progress while in progress.

• Use the tracking tool to gauge program performance.

• Establish an ongoing accountability method for learners.

• Capture feedback from learners, mentors, and leaders.

• Continually seek enhancements.

Some training professionals view the idea of evaluating training as a distracting nuisance or a punishment. But without confirmation that your training program accomplished what it set out to do, you won’t know if it worked. Too many trainers assume that learning took place simply because people sat in a room and listened to them. They default ...