IF A COMMANDING OFFICER LACKS CONFIDENCE, WHAT CAN HE EXPECT OF HIS MEN?
STANLEY KUBRICK, PATHS OF GLORY, 1957
Up to this point, we have looked at decisions made by individuals, such as golfers or cyclists or pilots. That’s consistent with the vast majority of decision research which has studied the way individuals make choices and judgments that suit them best. That’s a fine way to learn about everything from consumer choices to financial investments.
But other decisions are made by people who have responsibilities in an organizational setting. They’re made by the chief executive of a company, the manager of a team, or the leader of a group. These decisions are different in a fundamental way. They ...