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Legendary Service: The Key is to Care by Kathy Cuff, Victoria Halsey, Ken Blanchard

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Services Available—The Ken Blanchard Companies®

Legendary Service training sessions at The Ken Blanchard Companies address two very critical groups in organizations: we show Service Providers—frontline, customer-facing employees—how, independently, they can take the lead in providing better service to customers; and we show Service Champions—leaders and managers—how to not only provide the framework for creating a culture of service but also define their role in the implementation of service within the organization. The ICARE model is put into practice as we drill down into the five aspects of Legendary Service in a comprehensive and interactive way. Contact us today at http://www.kenblanchard.com/Solutions/Engagement-and-Cultural-Change/Legendary-Service ...

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