CHAPTER

12

THE IMPORTANCE OF BUSINESS SYSTEMS AND OTHER KEY LESSONS FROM INDUSTRIALS

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There are real-world dynamics in our case studies. Each company we highlighted was faced with a unique set of problems, and each went down a unique path. Some did it with brilliant success, some with fantastic failure, and some with a mix of each. The data on the successful cases kept pointing us to three common drivers: a relentless discipline on costs, cash flow, and capital deployment.

The companies that rose to the top in our study used their high and growing cash flows to widen the moat within their existing businesses while gravitating investments to ...

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