CHAPTER
5
HONEYWELL
How Cultural Transformation Led One of the Greatest Turnarounds in History
In early 2002, Honeywell was a company on the verge of complete failure yet was saved by a CEO and a team of mostly unknowns that few gave a chance of succeeding. It rebuilt its culture with Lean manufacturing on the factory floor, then rolled out a complete set of tools to the rest of the entity, the Honeywell Operating System (HOS). The turnaround was multidimensional and required time and patience: fix the factories, seed a culture of continuous improvement, creatively address a portfolio that was stale and well past its expiration ...
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